Privacy & Discretion
Your privacy is fundamental to what we do. We hold your information with the same care we bring to every other part of your experience.
What we collect
When you submit an enquiry, we collect the name, email address, phone number and travel details you choose to share with us. We do not collect any information beyond what you voluntarily provide.
How we use it
Your information is used solely to respond to your enquiry, prepare a proposal, and coordinate your experience. We do not use your information for any other purpose without your explicit consent.
Who sees it
Your details are handled by our concierge team and, where necessary to arrange your experience, the specific partners involved in that experience. We do not sell, rent, or share your information with third parties for any commercial purpose.
How long we keep it
We retain your information for as long as is necessary to manage your relationship with Elysium, and no longer. You may request deletion of your information at any time by contacting us.
Cookies
This site uses only essential cookies required for the site to function. We do not use advertising or tracking cookies, and we do not share browsing data with any third party.
Your rights
You have the right to access, correct, or delete any personal information we hold about you. To exercise any of these rights, or to ask questions about how we handle your data, contact us at the address below.
Contact
For any privacy enquiries: concierge@elysiumhospitality.com